T-Mobile recently discovered a billing error that applied incorrect promotions to several subscribers. After this discovery, T-Mobile sent out a text to affected subscribers informing them of the error.  The Un-Carrier started sending out a text message to subscribers on September 15th. The T-Mo Report also shared an internal screenshot talking about the error. The document revealed that around 200,000 accounts had a free Proxy by DIGITs line ... [read full article]

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T-Mobile is making some updates to the charges that it applies when you buy a new phone. T-Mobile employees are now undergoing training for Assisted Support charges. Documents viewed by TmoNews show that customers will be assessed a $20 Assisted Support fee for new postpaid device activations performed in a retail store, through virtual retail, or through customer care. These include new devices purchased from T-Mo, Bring Your Own Device, Bring Your Own SIM, devices activated on [read full article]

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Did you recently get a text message from T-Mobile that says that you’ll need to begin paying $5 per month for a DIGITS line that you’ve been trying for free? We now know what’s going on with the situation. T-Mobile has told TmoNews that it’s messaging customers who took advantage of [read full article]

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Along with new updates for its Galaxy S8 and S8+, T-Mobile is now pushing an update to its LG G6. The T-Mobile LG G6 is now being updated to version H87211e. The update comes in a 686.6MB in size and includes the November 6, 2017 Android security patches, Real Time Text ... [read full article]

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UPDATE: John Legere just announced that he’s “heard your frustration about the Apple Watch plan” and that, as a result, the Apple Watch Series 3 plan will now include unlimited 4G LTE data for $10 per month.   ORIGINAL: Today’s the day that T-Mobile began taking pre-orders ... [read full article]

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Today’s a big day for T-Mobile because two major launches happening: one for existing customers, and one for non-T-Mo consumers. T-Mobile Digits is now live for customers on the Un-carrier. With Digits, you can make your phone number ring on multiple devices, including Android and iOS smartphones, tablets, smartwatches, and PCs. This means that you can make calls and send texts using these devices. You can also get additional ... [read full article]

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After months of beta testing, T-Mobile Digits is finally ready for launch. T-Mobile announced today that Digits will launch May 31st. T-Mo customers will be able to turn their phone number into a Digits number that can be used on another smartphone, a tablet, a smartwatch, or a PC to get your phone calls and texts. Pricing ... [read full article]

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Yesterday T-Mobile COO Mike Sievert teased that a big announcement was imminent, and now we know exactly what he was hinting at. Digits is a new service from T-Mobile that lets you use the same phone number across devices. This means that you can use the same number across multiple internet-connected devices, including phones, tablets, PCs, and smartwatches, and your calls and texts will appear ... [read full article]

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